FAQ

Frequently Asked Questions

How do I get the $29 off + free shipping offer?

The $29 discount and free shipping are applied during checkout. Please note: our supply is currently limited — the discount applies to 1 watch only.

How much are VERONESI watches?

Our chronograph watches are $129 (sale price — save $29 off the $158 regular price).

How long does shipping take?

Standard Ground: orders delivered within the 48 contiguous states arrive in 4–6 business days. Orders shipped to Alaska and Hawaii take an additional 2–5 days and are subject to an additional $15 delivery fee. Second Day and Next Day delivery are available on select products for customers in the 48 contiguous United States — orders must be placed by 12:00pm CT on a business day and require a valid street address (no PO boxes).

Do you ship to Alaska, Hawaii, or PO boxes?

Yes — Standard Ground ships to Alaska and Hawaii (additional 2–5 days, plus a $15 delivery fee). Second Day and Next Day delivery are not available for Alaska or Hawaii, and all expedited orders require a valid street address (no PO boxes).

What is your return policy?

You may return any unworn, undamaged merchandise purchased online within 30 days of delivery, for a full refund or exchange. Items must be in their original packaging, including accessories.

How do I contact customer service?

Email us at customerservice@veronesiwatches.com. Customer service hours: Mon–Fri 10am–5pm, Saturday 11am–2pm, Sunday 11am–2pm. Our business address is 401 West 25th Street, New York, New York 10001.

What payment methods do you accept?

We accept Shop Pay, Apple Pay, Google Pay, PayPal, and major credit cards (Visa, Mastercard, American Express, Discover) through our secure checkout.

Where are VERONESI watches designed?

Designed in Bologna, Italy. Our watches are crafted from stainless steel and assembled with scrupulous attention to detail.

Are the watches water resistant?

[DRAFT — needs owner review] As a general guideline, avoid submerging your watch in water. Exact water resistance ratings vary — we are confirming the details.

Do you offer a warranty?

[DRAFT — needs owner review] Warranty terms are not currently published on our website. Please contact customerservice@veronesiwatches.com for warranty questions.